testimonial video production
Video Production /

Testimonial Videos: Customer Advocacy For Your Brand

Testimonial videos are a great way for others to speak about their positive experiences with your brand, product or service. Their authenticity can be very powerful. We differentiate your testimonial video production through the power of digital cinema.


What Are Testimonial Videos and Why Invest In Them?

A testimonial video is when a customer shares their experience of working with your company and advocates for your brand or service. Typically, testimonial videos:

  • Provide some background information on the business challenge so viewers can understand a bit more about the reason for a customer’s recommendation.
  • Feature not only interview footage but also B-Roll of the person providing the testimonial. This creates a further sense of context for the viewer.
  • Are informative but relaxed. The most success testimonials are when a customer explains their satisfaction on a personal level and expresses in their own words. 

A great testimonial video production is often filmed in a comfortable environment and features interview questions which helps your customer advocate about their positive experiences with your brand, product or service.

Learn About All Our Video Styles

testimonial video production
testimonial video production

What Are Best Practices For Testimonial Video Production?

Here are some general principles to consider when planning your next testimonial video production:

  • Hold a conference call with the interviewee in advance of the shoot to build some rapport.
  • Develop questions that will likely lead to answers you believe which will be most effective.
  • Provide the client with the interview questions in advance of the shoot so they have time to think about their responses.
  • Ask client to restate the question in the answer to to provide context.
  • Shorter responses are better. Gently remind clients that 20-30 seconds for a response is more than enough.

Be conversational with your client. Have fun with the interview. Expect to ask certain questions more than once. And most importantly, remember the power of editing. Perfect answers aren’t required. Good editors can do wonders with interview footage.

A Creative Partner You Can Trust

How do I get started on my video production?

If you'd like to learn about the process to produce your video, call us at (312) 861-9999 or send a message.

Send A Message To Ed!


What Is The Process For Creating A Testimonial Video?

Like any video production, you’ll follow a linear flow from Pre-Production, to Production, and through to Post-Production:

  • Identify customers which would be willing to provide a testimonial.
  • Secure a filming location. Oftentimes, their offices work best because then B-Roll can also be captured to provide context within their daily lives.
  • Develop interview questions.
  • Film the interview and related B-Roll footage.
  • Edit the video and finalize.

You know you have a great testimonial video when your customer wants to share it too. Aim for them to be comfortable and have fun with the effort.

More About Our Process

testimonial video production
testimonial video production

How Can I Differentiate My Testimonial Video Production?

Testimonials are extraordinarily powerful opportunities for your brand. This is your customer we’re talking about and how they are portrayed in the video matters intensely. This is where the power of our cinematic approach makes a huge difference:

  • Ask interview questions that will lead to answers which speak to the emotion(s) you want your audience to feel.
  • You’re customer is a rock star for your brand. Consider filming with cinema-grade cameras and lenses so they look SPECTACULAR.
  • Go beyond a tripod to introduce camera motion.
  • Consider filming with multiple cameras. This helps with the editing process and also significantly steps up production quality.
  • Don’t skimp on gaffers. Lighting is critical to achieving a cinematic look.

Take a deeper dive into these topics and more by exploring how Richter Studios can differentiate your brand by clicking the link below.

More About The Richter Difference

What could have been a static, mundane testimonial transformed into a delightful and engaging film.

“Thanks, Richter Studios, for the best SPR video yet! From the start of the project, the team showed an acute interest in our objective for the film and the story we had hoped to tell. They skillfully prompted our interviewees and captured all of the important details. I loved their ability to take creative ideas, build upon them, and make them come to life. What could have been a static, mundane testimonial transformed into a delightful and engaging film. We're thrilled with the result.”

Rebecca Butman | SPR Consulting

Facts About Video Production By Richter Studios

The master craftsmen at Richter Studios have developed 14,000+ "films" over 28 years. Our cinematic portfolio represents over 100 international awards.

Companies which are a good fit to retain Richter Studios have a deep affinity for creative excellence. We seek to build lasting partnerships that inspire powerful videos which fuel your success. A single, well-designed video developed by our creative team holds the potential to move mountains.

How Long Does It Take To Produce A Video?

Videos can be developed in as little as 3 weeks. However, to maximize your video's cinematic potential, we recommend a more practical schedule. This often depends on the style of the video production that you'd like to pursue. B2B corporate videos featuring interviews and custom B-Roll footage typically take 4-6 weeks. Larger productions — like brand films or commercials — can take 8-12 weeks due to the more extensive planning typically involved.

How Much Does It Cost To Produce A Video?

Videos start for as little as $10K. Productions that require custom filming — like company profile videos, recruitment videos or product launch videos — typically begin around $20K. Larger productions — like brand films or commercials — which require multiple days of filming, aerial cinematography, talent casting, location sourcing, or sophisticated animations often range between $50K to $100K. If you have an established budget, we can also work backwards to find the creative approach that's right for you. Repeat clients enjoy more flexible rates and priority scheduling.

What Do I Need To Do To Get Started With Richter Studios?

After a preliminary call to learn more about your project, we’ll put together a proposal that details our approach and costs. To initiate a production, we required a signed agreement and an upfront payment for 50% of the total project fee. Visit our contact page and fill out a brief form to begin our conversation.

Testimonial Videos

Looking for some great testimonial video examples?

Each of these clients leveraged our testimonial video production services. No two productions are exactly the same but we encourage you to explore our portfolio to view examples of similar work or to find inspiration for your next video production.

Ready To Get Started With Your Production?

Looking to have an exploratory call about how to get started with your video, animation or photography project? We can step you through our creative process, pricing and more. Your journey to the red carpet begins with Richter Studios. Contact us now to learn more!

Send Jeremy a Message